Category Archives: Founding Principles

Principles Continued

In a continuation of our last post, we want to know how we measure up. The Premier Service program was created with your input. Our customer satisfaction surveys, provided to you upon transaction close, help us continually refine our customer focus and maintain high standards. Over time, all our customers will be given the chance to give input to help make us the best that we can be.

lewisYou deserve a knowledgeable advocate in the real estate process, and Premier Service is designed to do just that. Because it’s about
commitment: By partnering with you, listening to your needs and communicating clearly, your home sale or purchase will become exactly what it should be, a worthwhile investment. Let’s face it; the goal of any buyer or seller is to make sure that your money doesn’t go to waste and that purchasing your home or property won’t end up costing more than you anticipated.

What set us apart over these last 2 decades?

In addition to our skilled real estate agents, we have partnered and done business with some of the most reputable and professional contracting companies all over the country and understand the ins and outs of what makes a home valuable, for both sellers and buyers. Finding the right contractor is just as important as finding the right real estate agent. There are a number of steps you can take to ensure that you are making the right decision and we can now begin talking about that side of the whole process.

Our 3 Principles

Yesterday we mentioned the 3 principles that encompass our agents and today we will discuss them in more detail.

After these are talked about, we can start talking about what makes a property valuable and how to maximize its potential.

Trusted Advisor:

With specialized knowledge and extensive training, GMAC Real Estate Sales Associates will help you navigate your home buying and selling process. We will listen to your goals, and recommend ways to help you achieve them.

Skilled:

The real estate process requires negotiation of complex issues; we are committed to working in your best interests. We will help you secure the best possible price, with the most favorable terms, in the shortest period of time.

Expert:

We will work to ensure your purchase or sale stays on track and on time. You will receive outstanding customer service, our professional expertise, and be offered other services that can help enhance your result – far beyond the transaction itself.

As trusted advisors, skilled negotiators and expert facilitators, our Sales Associates will commit to quality service – in writing. Since we know that a smooth process is based on trust, the Premier Service pledge assures delivery on our promise to provide extraordinary customer care. Both the Sales Associate and you, the client, sign an agreement to make this unique relationship official.

We want you to understand the process in full, from beginning to end, and stay in regular contact so you are informed at every step. Our sales team can also recommend ancillary home services that will offer clear, added value.